Refund Policy

We want you to be completely satisfied with our service. Here are the conditions for refund eligibility:

• • Time limit: Refunds are available within 7 days of purchase if the service is unused
• • Unused service: The AI interview or recruiter interview must not have been conducted by recruiter
• • Technical issues: Refunds available if technical problems prevent service use
• • Billing errors: Immediate refund for any incorrect charges or billing mistakes

The following services are not eligible for refunds once consumed:

• • Completed interviews: Once an AI mock interview or recruiter interview is conducted, the service becomes non-refundable
• • Used subscription plans: Subscription plans after the first usage
• • Generated reports: Interview reports that have been generated and accessed
• • Consumed credits: Interview credits that have been used for mock interviews
• • Custom services: Personalized interview templates or custom AI training services ( For companies only)

To request a refund, please follow these simple steps:

Once your refund is approved:

• • Credit/Debit Cards: 5-10 business days
• • UPI: 3-5 business days
• • Bank Transfer: 7-10 business days

Note: Processing times may vary depending on your bank or payment provider. You'll receive a confirmation email once the refund has been processed.

In certain circumstances, we may offer partial refunds:

• • When technical issues affected part of your interview experience
• • For bulk purchases where only some credits were consumed

• • Refunds may be denied for suspected fraudulent activity
• • Chargebacks initiated without contacting us first may result in account suspension
• • We reserve the right to refuse refunds for violations of our Terms of Service
• • Special promotional offers may have different refund terms